Database Administration

We're a team of Microsoft Certified Data Platform specialists with over 45 years combined experience in managing database server environments. Our DBA services offer a range of flexible support options which enables businesses of any size to access advanced database administration and support as used by some of the industries' largest infrastructures.

Enjoy the benefits of having your business on a retainer-based managed service or simply consume support hours as required without the overheads of a full-time technical resource.

RETAINER SERVICES

Preventative Maintenance & Housekeeping

Database Index and statistics maintenance. Integrity checks. Review storage utilization and plan for disk space growth.

Database Security Management

Review and inform the customer of deviations and breaches of security policy. Ensure data are only visible to users with authorised access. Security-related patches are applied when necessary. Grant and revoke user access in a controlled and audited manner. Administer user and application access following the security policy and standard.

Database Optimisation

Index tuning and performance monitoring to ensure optimal performance. Configuration and tuning of server parameters following best practices. Adjust index page fill factor values as required to ensure index fragmentation is minimized. Identify hardware, software, and process performance improvement opportunities and notify the customer of these opportunities.

Database Architecture

Evaluation of customer supplied database design and preparation of recommendations for improvement on the design.

Quality Assurance

Quality assurance for database schemas and code changes made to databases. Audit and evaluate database structures following industry-standard best practices and customer’s standards and specifications. Recommend changes to database design and formally raise issues where design does not conform to adopted standards and specifications.

Rollouts and Upgrades

Database side application rollouts following change management procedures. Database services upgrades. Applying service packs and patches. Rollback when required.

High Availability and Disaster Recovery

Evaluate customer’s availability requirements and design cost-effective solutions in support of uptime requirements. Implement and maintain high availability solutions like Always On Availability Groups. Disaster Recovery planning, implementation, and testing.

Emergency Support

Provide 24 / 7 emergency support, 365 days a year, for all database related issues.

Reporting

Monthly reporting with Sequel Support monitoring software product.

RETAINER OPTIONS

Standard Retainer

Includes all the above services, monitoring software and monthly reporting.

Enterprise Retainer

Includes all the above services, monitoring software, consulting, auditing of changes to database objects and monthly reporting.

ENQUIRE NOW

Submit your details now to enquire or order our services.

COMPANY

Sequel Support was founded in 2007, with its mission being to provide specialist information technology skills using a remote support model.

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